Privacy Policy
Your privacy matters to us. This policy explains how Astergo collects, uses, and safeguards your personal information.
Last updated: June 1, 2025
1. Who We Are
Astergo Information Technology Pvt. Ltd. ("Astergo", "we", "our", or "us") is an IT services and digital transformation company incorporated in India, with its registered address at IITL Nimbus Express Parkview 2, Yamuna Expy Sector Chi V, Greater Noida, Uttar Pradesh – 201301.
This Privacy Policy applies to our website at astergo.in and all services, products, and communications offered by Astergo.
2. Information We Collect
We may collect the following categories of personal information:
- Contact Information: Name, email address, phone number, company name when you submit a contact form or inquiry.
- Usage Data: Pages visited, time spent, browser type, IP address, and referring URLs collected automatically through cookies and analytics tools.
- Communication Data: Messages, emails, or other communications you send us.
- Business Information: Company details, project requirements, and service preferences shared during consultations.
3. How We Use Your Information
We use collected information to:
- Respond to your inquiries and provide requested services
- Send service updates, newsletters, and marketing communications (with your consent)
- Improve our website, products, and customer experience
- Comply with legal obligations and prevent fraud
- Analyse website traffic and usage patterns via anonymised analytics
4. Data Sharing & Third Parties
We do not sell, rent, or trade your personal information. We may share data with trusted third-party service providers who assist us in operating our business (e.g., email services, analytics, cloud hosting), all of whom are contractually bound to protect your data.
We may disclose your information if required by law, court order, or governmental authority.
5. Cookies & Tracking
We use cookies to enhance your browsing experience. These include:
- Essential Cookies: Required for the website to function properly.
- Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics).
- Marketing Cookies: Used to deliver relevant advertisements (only with your consent).
You can control or disable cookies through your browser settings at any time.
6. Data Security
We implement industry-standard security measures including SSL encryption, secure servers, and restricted access to protect your personal data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Contact form submissions are retained for up to 2 years.
8. Your Rights
Under applicable data protection laws, you have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate data.
- Deletion: Request deletion of your personal data ("right to be forgotten").
- Objection: Object to processing of your data for marketing purposes.
- Portability: Request your data in a structured, machine-readable format.
To exercise any of these rights, please contact us at info@astergo.in.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated revision date. We encourage you to review this page periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Astergo Information Technology Pvt. Ltd.
📍 IITL Nimbus Express Parkview 2, Yamuna Expy Sector Chi V, Greater Noida, UP – 201301